How can I modify the estimated delivery date range on my site?

lilbetter
Visitor
1 0 0

I am trying to adjust estimated delivery date from a fixed date (e.g. 2 business days) to a range (e.g. 2 to 5 business days).

Currently this sets unrealistic expectations from customers, and has created complaints when shipping date is out of our control. Is there a way to create a static fixed change to USPS First Package = 2-5 days and USPS Priority = 1-2 days? I understand this varies depending on delivery location, but I figure providing a range is better than promising a specific date. 

Thanks!

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Replies 2 (2)

Elias
Shopify Staff
2891 285 499

Hey, @lilbetter.

Elias here with Shopify Support. I'd be happy to lend a hand with this!

I can definitely see how setting a wider date range would be better than setting the wrong expectations with a fixed date. You can change the estimated delivery dates for USPS using the Language editor, which is often used for translating the individual fields in the checkout area. However, since there are several different fields for the date ranges and different carriers involved, you may need to test the different fields using your preferred date ranges and then checking to see if they appear properly in your checkout. 

30-35-879-60832

If you run into any roadblocks with this, our Support would also be happy to assist you through live chat, email, or callback. To get in touch with our Support team, please visit the Shopify Help Center and log into your account to create a support request. 

I'd love to know if this points you in the right direction for changing the estimated delivery dates on your store. Let me know!

Elias | Social Care @ Shopify 
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DutchDelight
Excursionist
24 0 5

I was actually looking for something similar: I want to increase the estimated delivery date by 1 day. So instead of "2 business days" it would say "3 business days", as delivery carriers aren't that reliable.

I was intrigued by Elias' answer, but was not able to add 1 to the {{count}}. I've tried count+1, count | plus:1, anything really, but then it would always come back as the code itself on the page, instead of a number.
Yes, I can put "Estimated: " in front of it, but it would do this for EVERY SINGLE ONE of them, which isn't really what I want, as it would be ugly.

 

Is there anything else that could be done?