How can I print a draft order without finalizing the sale?

petgrocer
Trailblazer
246 2 376

Feature request:

 

We often need to print and/or email a copy of a draft order for approval, or for picking purposes, prior to the order being finalized. We need a way to print it. 

 

You can't select 'send invoice' because that finalizes the sale and then forces that sale into that day's accounting. We only allow our sales to occur on the same day as the payment to simplify the end of month accounting. Given the challenges already present via Stocky (inventory control for POS with Shopify) we have enough challenges with accounting and need to reduce opportunities for error.

Replies 24 (24)

CRCWHOLESALE
Tourist
3 0 11

We also need to print draft orders!!!! Please fix this problem!!!!!

caseyp808
Visitor
1 0 7

Agreed!

petgrocer
Trailblazer
246 2 376

@Shopify help! We continue to struggle with this. We can't even copy and paste the draft screen because the photos mess up the list. We need to print a packing slip prior to the order being completed. 

WalkerWineCo
Visitor
2 0 0

Any indication Shopify reads these posts and acts in their clients best interest? They're quite good at collecting their fees, but what about addressing a topic important to 2926 (as of this posting) clients?

petgrocer
Trailblazer
246 2 376

Trying to bump this up again. We really need a way to email a copy and/or print a copy of the draft order. Adding that link for them to pay online doesn't help us to pick the order at all in store. We need to be able to print a packing list in order to pick it prior to payment. @Shopify  any work arounds that aren't $50 USD a month? Help!

pooya_badiee
Shopify Partner
1 0 0

This is how I worked around it. requires a developer

I created a custom app that hosts the draft order via a link as a pdf. (website.com/draft-order/{id}.pdf).  In the end, I copy and paste the pdf link into the email body.
Not perfect, but better than nothing.


petgrocer
Trailblazer
246 2 376

Thanks for the idea. We aren't coders, we aren't a rich large company. Nickel and dimed to death already with paid apps, so we aren't going to pay someone for something that needs to be standard in the system.

 

We are stuck with manually doing copy and paste and then editing it to correct the formatting, which is another example of how using this system takes way more hours than our old true POS system. There is no happy marriage of POS and retail with omnichannel that we have found yet. We have an amazing powerful POS system that works and does everything you could want and more - but it isn't online. 

sasta
Tourist
8 0 12

Agreed!  Need to be able to PRINT DRAFT orders. So tired of updates that do NOT make my job easier and the  BASIC things that are needed are ignored. (ie. search button at the far right - when it used to be a ready space to fill in ON THE LEFT - WHO is Shopify serving?  TINY ecommerce businesses that can see all their orders, products, etc on the first page??) 

Zapfor_Apps
Shopify Partner
85 1 11

Try Order Printer Pro -> https://apps.shopify.com/order-printer-pro

 

It can print draft orders, up to 50 orders/month on free plan.

 

I am not affiliated with the app  🙂

SimplyCost - Track profit and expenses
(https://apps.shopify.com/simplycost)
LuckyNS
Visitor
1 0 0

We went this route as a work around for the printing draft orders limitations. Order Print Pro integrates with POS pretty well.  However, in order to print anything, the order must be closed out to some extent. Checked out/unpaid, etc on pos.  (Drafts can be printed on admin)  Also,  after that, changes can only be made via returns or exchanges, which then creates new tickets and no option to add on new items without exchanges.  

 

Tldr: order printer pro can print drafts as admin only.  There is not a pos option for this.  Have been going through quotes apps, still no solution yet. 

petgrocer
Trailblazer
246 2 376

@Shopify  any updates? Lots of things being changed, like the font and rounded corners. How about adding in allowing us to print draft orders? Thanks!

DebSumCA
Shopify Partner
3 0 5

Any update? I came here to find a solution to this? I can't believe that a draft order can't be printed??

Roberto47
Tourist
4 0 7

I add myself to the voices of unimpressed customers who're struggling with printing a copy of any draft orders.

It's hilarious how Shopify is spending tons of money in nice marketing AD for their platform to lure new customers in while forgetting that they have a huge base of existing customers who needs to be listened to. 

But hey, maybe they realized that as we're already in and now with a running business it's not a great idea to dump Shopify for some other platform, they don't really need to address our needs as we're stuck here and we cannot easily move elsewhere. 

CADbaristainst
Tourist
10 0 6

adding our voice to the chorus. 

 

please allow draft orders to be printed without charging us more money for the feature

https://canadianbaristainstitute.com/

Motohansa1
Not applicable
1 0 5

We need this too.  We can't understand how this is not the simplest addition.

arayard
Excursionist
23 0 27

It's honestly hilarious that a platform with all of these bells and whistles rely on 3rd party's to charge their customers for simple print outs for orders or draft invoices. Like???

petgrocer
Trailblazer
246 2 376

This is Shopify's business model. It's a double dip. Make money from the app creators and make money from the end user. They have zero motivation to correct the issues in their software service. 

anderags
Not applicable
2 0 4

I am so surprised this has not been done yet. Seems pretty easy to implement for Shopify

Anchoright
Visitor
3 0 2

Would like to add my voice to this. Seems a logical thing to have. Please look to sort ASAP as I'm inputting orders into other systems to create picking lists.

Valerie_Frankli
Shopify Partner
4 0 5

We also need this! Customers want it for their accounting departments before they'll check out, so I have to create the invoice twice, once in a doc and once in Shopify.

Pro_Spec
Visitor
2 0 7

BUMP - We need this also, how hard is it to allow printing order drafts?.... 

nwaPLASMA
Excursionist
10 0 5

Ditto, I have to enter all my info into a work doc invoice (that I created) to send to my customers who are required to get a PO before they can pay. 

labackbeat
Visitor
1 0 0

BUMP! OFFER DRAFT ORDER PRINTING AS A STANDARD FEATURE! It can't be that hard!

Wakeup Shopify! @Shopify It's the micro businesses that are keeping the platform going and will also keep the stock price up. Provide standard features we all ask for without forcing us to pay for apps. I would like to add that this would be a beneficial "standard" offering in my opinion and use of different software through my years in industry. Every software I have ever used had this feature to print a draft invoice. 

Let's GO!

-Frank

emeray
Shopify Partner
4 0 4

We also need this feature.