How can I process one payment for multiple orders?

krydayton
Tourist
3 0 2

Hello!

 

We have lots of customers that will place separate orders to ship to multiple different recipients. I tried to create these separate Draft Orders and use the Make manual payment captures in bulk feature. But this just marked the orders as manually paid instead of allowing me to enter the credit card. Is there a way for me to only run a card 1 time if a customer is wanting to place separate orders? I've tried creating 1 order but that makes it too complex to match what product is supposed to go where and make sure the shipping cost is calculated correctly. 

Replies 4 (4)

MITMC
Visitor
1 0 0

I would also like the answer to this.  🙂

 

Mireta
Excursionist
20 0 1

We have the same issue. Did you find a solution for this?

krydayton
Tourist
3 0 2

Unfortunately not yet. Our work-around was to export the unpaid order to our accounting (QB) and run it through there, then go back and manually mark it as paid in Shopify. That's obviously several more steps though. 😕

DanWallace
Excursionist
15 0 15

We also need this feature but primarily for the POS. We have local customers who place multiple orders (mostly preorders) and then come in to pay for them and pick them up all at once. They look at us like we're amateurs when we try to run their card separately for each order so we make a single charge in Square instead and then mark the orders as paid and fulfilled. This creates a risk of error, requires going back and forth between orders and apps, and (the part that might matter to Shopify) shifts the credit card fee collection to Square instead of Shopify.