How can I remove personal PayPal account from business billing?

How can I remove personal PayPal account from business billing?

positivepro
Visitor
1 0 0

please remove my paypal account from billing its a personal account not bussiness

Replies 3 (3)

Ivy
Shopify Staff
1033 82 139

Hi there, @positivepro.

You can edit your billing information by doing the following Steps:

  1. Navigate to your Billing page:

    • United States: From your Shopify admin, go to Finances > Billing.
    • All other countries: From your Shopify admin, go to Settings > Billing.
  2. In the Payment methods section, do either of the following:

    • Click the ... button beside the payment method, in your case PayPal, that you want to change, and then click Replace.
  3. Enter the required information.

  4. Click Replace 

If you encounter any trouble carrying this out, then you can reach out to our live support team. Our live support via phone, chat or email can be reached via our support portal here. Simply type your query into the "ask about a topic" bar, then hit continue to support to access.It's important not to skip this step, because if you do , you can appear to get stuck in a loop of help documents instead of live support. Here's a video showing the steps in action. 

Ivy | Social Care @ Shopify


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creativedge
Shopify Partner
2 0 1

Hi @Ivy , I have the same request as positivepro, but the issue is I do not want to replace the PayPal payment method with another PayPal account, I need to remove as a payment method altogether.

JordanJordan
Visitor
1 0 0

Hi,

 

I bought a store and i need to change the PayPal account of the old owner to my company PayPal account. But following your instructions, there is no way to replace the PayPal. 

 

Thanks in advance

 

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