How can i remove shopify customer order confirmation email notification completely

[dumbl3d00r]

i want to remove the default shopify order confirmation email notification that it sends to customers as i have an email already from sky pilot digital downloads plus another email from omnisend so it’s too much that the customer receives. 

 

[Michael-Thomas]

Hey @dumbl3d00r 

I have not tried this myself, but HulkApps seems to have an article on this topic.

Hopefully it can help. 

[Keerthi_Sree]

Hello @dumbl3d00r 

I looked for possible options within Shopify settings that might help, but could not find an option to disable order confirmation emails entirely.

I also came across a similar thread answered by a Shopify staff member. According to their response, it is not possible to completely turn off these emails, as they serve as the only receipt customers receive for their online purchase. 

You can find the thread here: Shopify Community Thread

[lancemiller]

mate you can edit the order confirmation emails in your admin settings under the 'Notifications' section. but honestly email is getting kinda saturated anyway lol. we were sending too many emails too and switched our cart recovery and confirmations to sms with txtcart. customers actually read the texts and engage better. might be worth considering if you're already feeling like there's too many emails flying around.