How can I track if a customer used a digital download link after purchase?

How can I track if a customer used a digital download link after purchase?

ChrissyAuthor32
Visitor
1 0 0

I was wondering if there was a way to know if a customer USED a digital download link after purchase? I know it sends them an email with the link after purchase.

 

Thank you!

Reply 1 (1)

bucklit
Shopify Partner
8 0 0

 

I am not sure if there is way to track if a customer actually uses the download link after purchase. However, you can use a custom Shopify app that can be designed to meet this exact requirement. 

I recommend checking out "Download Tracker. This app allows you to offer tracking the digital downloads and also provides analytics on download activity, so you can track how many times a link has been accessed. This app includes a 7-day trial, allowing you to test it out and see if it meets your expectations. 

 

Hope that helps.