How can I track or refund my undelivered order placed on June 19, 2022?

How can I track or refund my undelivered order placed on June 19, 2022?

Nikhil77
Visitor
1 0 0

I placed an order on 19 June 2022 but till now didn't received any order confirmation, seller details or any order details nor the order is delivered till now.

How will I get order or the refund for the order placed?

The checkout link is: https://micromaxx1x1.myshopify.com/61235691680/checkouts/9e2ea813c11f15e0775a099e8ef7fbbc

On the above link the order was placed.

Reply 1 (1)

Blair
Shopify Staff
2067 273 255

Hi @Nikhil77,

 

Thank you for reaching out to the Community. I can definitely understand the impact of this and am happy to provide some assistance.

 

To gain some additional context, I have a few questions regarding your order: 

 

  • Have you gone back to the store/website you made the order from to look for other ways to communicate with them? You can try to look for their social media channels or perhaps, a contact form on their website.
  • Did you receive any information regarding your order after it was placed? I would recommend checking your junk folder, as notifications can sometimes end up there. 

 

I would recommend checking out our FAQ Page for more information regarding this matter, but look forward to your response! 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog