How can I turn off cash-on-delivery for international orders?

[palak]

Hello, 

I have an e-commerce store in India that offers cash-on-delivery. I would like to disable this feature for international orders shipped from India. How can I do that?

Thanks

[DigitalArtisans · Accepted solution]

Hello @palak !

By default, cash on delivery is available to all postal codes . If you do not want to offer cash on delivery to all postal codes, you can specify which postal codes are eligible using the Advanced Cash on Delivery app. You can either manually enter these postal codes, or you can upload a list of them in a CSV file to your Shopify admin.

In the Postal codes section, select Limit where Cash on Delivery is available.

To upload a CSV file with a list of postal codes, click the Upload a CSV file link, or drag and drop the CSV file into the Serviced postal codes area.

To enter postal codes manually, click the Manual entry link, then enter each postal code, separated by commas or spaces.

Hope this helps!

Thanks,

Digital Artisans

[DigitalArtisans · Accepted solution]

Hello @palak !

By default, cash on delivery is available to all postal codes . If you do not want to offer cash on delivery to all postal codes, you can specify which postal codes are eligible using the Advanced Cash on Delivery app. You can either manually enter these postal codes, or you can upload a list of them in a CSV file to your Shopify admin.

In the Postal codes section, select Limit where Cash on Delivery is available.

To upload a CSV file with a list of postal codes, click the Upload a CSV file link, or drag and drop the CSV file into the Serviced postal codes area.

To enter postal codes manually, click the Manual entry link, then enter each postal code, separated by commas or spaces.

Hope this helps!

Thanks,

Digital Artisans

[palak]

Thanks for your reply. 

Does that mean I will have to remove COD from my manual payment methods and add it only through the Advanced Cash on Delivery app with postal code restrictions? This way the checkout page won't show any COD option for international orders?

[DigitalArtisans · Accepted solution]

Hey @palak ,

On the Advanced Cash on Delivery app you need to restrict the postal codes. If still it shows international orders then need to remove from code from the manual payment methods.

Thanks,

Digital Artisans