How can I update my bank account information for Shopify payments?

Vaughno777
New Member
5 0 0

i need to change my bank account information to be able to take payments on my shopify store. I do not remember my old bank account imformation so i need help on how to remove it asap 

Replies 6 (6)

StephensWorld
Shopify Expert
1373 167 338

https://help.shopify.com/en/manual/payments/shopify-payments/configuring-shopify-payments#edit-bank-...

 

Login to your Shopify admin > Settings > Payments > click "Manage" within the "Shopify Payments" section > under "payout details" click "change bank account" > put in your new banking details and save changes. 

 

The step where you enter your previous account number to confirm your bank account is 'optional' so you shouldn't have to do it. 

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Vaughno777
New Member
5 0 0
  1. Ok I am going to try this now but I've been promoted to give my old account details a few times now. I will let you know if this works, thanks 
Vaughno777
New Member
5 0 0
  1. 1000002849.jpg

     it not giving me a choice 

StephensWorld
Shopify Expert
1373 167 338

You'll have to contact Shopify directly for help troubleshooting this. There's not much I can do for you here, on the forums, if it's insisting that you add your old banking details in order to complete the change. 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

Vaughno777
New Member
5 0 0

How do I contact Shopify directly? I've tried and it brought me here

StephensWorld
Shopify Expert
1373 167 338

https://help.shopify.com/en

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca