How can I update the address verification from Benjamin to Mats?

Matsecomltd
Visitor
1 0 0

I took over a website from a friend and changed all data to mine, despite that at settings=> payements it says address verification of benjamin this is the previous owner, this should be changed to Mats, how can this be solved

Reply 1 (1)

Elias
Shopify Staff
2915 285 500

Hey, @Matsecomltd.

 

Thank you for reaching out and bringing this to our attention.

 

If you're looking to change the ownership of the payments account, then it looks like we'll need to access your account in order to resolve the issue. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to continue assisting you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.

 

If you have any other questions on this topic, then don't hesitate to let us know.

Elias | Social Care @ Shopify 
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