How can I use my $251 store credit at White Fox?

Nilouh
Visitor
1 0 1

I returned on white fox and it shows I have $251+ credit with Shopify. How do I use this credit on the same store, white fox?

Replies 2 (2)

Kimi
Shopify Staff
1511 169 260

Hi, @Nilouh.

 

To confirm, did you purchase from an online store and was given a store credit from that same store for your returned goods?

 

If this is the case, as all stores on Shopify operate differently and have different ways of accepting store credits, your best way forward here is to contact the store's support team directly. The store's team is in the best position to confirm how their store credit system operates, so do get in touch with them so that they can further assist.

 

Does the store have a visible contact page, where you can send them your query?

Kimi | Social Care @ Shopify 
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VIDURAN
Visitor
1 0 0

same here! I have $132 in store credit yet I can't apply it to my cart.