How do I change from Sendle to Auspost?

TCGS
Visitor
2 0 0

Currently at check out the option is sendle, I wont be using sendle though, I will be shipping with aus post. How do I fix this as soon as possible before launching my website?

Replies 5 (5)

Mirdas
Shopify Partner
444 46 75

Hello @TCGS , 

 

To resolve this issue, simply locate the enabled Sendle rates in your Shopify shipping profile and remove them.

 

Additionally, if you wish to offer Australia Post rates at checkout, you'll need to use an app since Shopify Shipping does not provide Australia Post rates at checkout.

Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
AlperEvra82
New Member
4 0 0

Hi I have the same issue

I'm on the basic plan and have purchased pluginhive  aust post shipping but it won't override sendle 

Can this be done??

As I have a mypost business account 

Mirdas
Shopify Partner
444 46 75

Hi @AlperEvra82 ,

 

To resolve this issue, simply locate the enabled Sendle rates in your Shopify shipping profile and remove them.

 

Since you are on the Shopify Basic plan, you need to upgrade your plan to have CCS enabled in order to use an app to show your rates at checkout. 

 

For more information, contact Shopify Support.

 

Once you have CCS enabled, we request you to contact PluginHive Support to help you set up the app.

Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
gtzovlas
Visitor
2 0 0

Hi Mirdas,

Would you please able to confirm this, as from what it sounds like, Shopify has locked merchants into having Sendle as a default shipping option that can only be removed after they upgrade their plan to include CCS?

If this isn't the case, within the the Shipping and Delivery tab in settings, after scouring the shipping profile, there is no option to remove Sendle.

Looking forward to seeing the process to remove Sendle, thanks

Mirdas
Shopify Partner
444 46 75

Check the option below to remove Sendle. image (43).png

Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping