How do i change the payment status from "pending" to "paid" manually?

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How do i change the payment status from "pending" to "paid" manually?

Carmos
Visitor
2 0 0

Hi, i've converted some orders outside shopify because they credit card was refused by the gateway, and i want to process it by dsers but shopify don't change the payment from "pending" to "paid" so i can't process the order, there's some way that i can change manually it from pending to paid? And i have another question in the case that i can't do it manually: WHY? 

Accepted Solution (1)

AvadaCommerce
Shopify Partner
3879 840 1003

This is an accepted solution.

Hi @Carmos,

 

You can totally mark an order as paid. 
- From your Shopify admin, please open that order

- Scroll down and click on Collect payment

- Click on "Mark as Paid"

AvadaCommerce_0-1662084549925.png

 

I hope it helps.

banned

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Replies 2 (2)

AvadaCommerce
Shopify Partner
3879 840 1003

This is an accepted solution.

Hi @Carmos,

 

You can totally mark an order as paid. 
- From your Shopify admin, please open that order

- Scroll down and click on Collect payment

- Click on "Mark as Paid"

AvadaCommerce_0-1662084549925.png

 

I hope it helps.

banned
Attrexx
Excursionist
17 1 10

And now the big question. If an order (or more) was marked as Paid by accident, and now the AWB will print with 0 amount, how can it be reverted to Payment Pending status?

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