Accepting credit cards, warehouses, and shipping and fulfilling orders
Hi, i've converted some orders outside shopify because they credit card was refused by the gateway, and i want to process it by dsers but shopify don't change the payment from "pending" to "paid" so i can't process the order, there's some way that i can change manually it from pending to paid? And i have another question in the case that i can't do it manually: WHY?
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This is an accepted solution.
Hi @Carmos,
You can totally mark an order as paid.
- From your Shopify admin, please open that order
- Scroll down and click on Collect payment
- Click on "Mark as Paid"
I hope it helps.
This is an accepted solution.
Hi @Carmos,
You can totally mark an order as paid.
- From your Shopify admin, please open that order
- Scroll down and click on Collect payment
- Click on "Mark as Paid"
I hope it helps.
And now the big question. If an order (or more) was marked as Paid by accident, and now the AWB will print with 0 amount, how can it be reverted to Payment Pending status?
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