Accepting credit cards, warehouses, and shipping and fulfilling orders
I purchased a mini fridge from: thefridgebuis.com off of a tiktok and was charged 59$. i have tried to submit the: Report issue with merchant form but, it needs a url and since thefridgebuis.com closed their website it no longer exists.So its not even letting me file a report. I cant even call a phone number for help because all help has been moved to “shopify help center” WHICH NEEDS THE URL but the url is invalid because HE SHUT THE SITE DOWN. I am unsure what to do and i want my money back.
1, File a chargeback with your bank if you can
2. ICANN says that thefridgebuis.com is registered using NameCheap domain name service. Registered on 3/14/2023 and set to expire a year from then. A new scam.
3. Report the abuse of a user of a NameCheap domain here: https://www.namecheap.com/support/knowledgebase/article.aspx/9196/5/how-and-where-can-i-file-abuse-c...
The complaint should probably be filed under "fraud".
4. You can also report web crimes here: https://complaint.ic3.gov/
5. You can report a fraudulent Shopify store here: https://help.shopify.com/en/questions/buyer-complaint#/customer-support/report-order-issue
6. If you know who was promoting the store on TikTok, they are probably a lead to whoever was running the scam.
Sorry, and best of luck.
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