How do I get hold of shopify support to report fraud?

How do I get hold of shopify support to report fraud?

Curtley
Visitor
2 0 0

Recently I bought sneakers from a scam website (archivebrands.co.za) imitating Archive TGF. The shopify web link is:

https://shopify.com/69533171908/account/orders/b8a041a8d01585c16ed24c553e783983

 

After making payment I immediately realised the mistake I made. Within minutes I contacted my bank (Capitec) to reverse the transaction however they kept going in circles. It's almost been a full week since the transaction and the website is still active.

I hope someone can assist with direction on how I could get my funds bag as it's not small change. Any help will be appreciated.

 

I tried contacting shopify to get more details of the owner as I couldn't get any contact details and the only email address I got when I placed the order no longer exists.

 

Reply 1 (1)
Curtley
Visitor
2 0 0

Your reply don't make sense..