How do I give free shipping on just one collection?

Angela_Campbell
New Member
2 0 1

Hi

I would like to offer free shipping on just one collection or on a few individual products in my store - does anyone know a good app to do this?

Replies 33 (33)
Ava_old
Shopify Staff
Shopify Staff
30 0 5

Hi Angela! 

My name is Ayfa, I’m one of Shopify’s Gurus and I’m here to help! 🙂

A way you could offer free shipping is by adding a shipping rate. You can set the weight of the products in the collection you want to offer free shipping on to be a specific weight that is much different than the weights of your other products (for example 25kg per item) and then set up a shipping rate for free shipping for any item over 24.9kg. This will make sure only the items you want to offer free shipping on will be included in the rate!

Alternatively, we have some great shipping apps to help you out!
* Better Shipping
* Bespoke Shipping
* Advanced Shipping Manager for Shopify

Just bear in mind that you need real-time carrier shipping for these apps to work fully. If you're not on the Advanced plan, we can add this tool to your store for $20/month. Or you can get it for free if you switch to annual billing 🙂

I hope that helps, but feel free to reach out to Shopify support at any stage if you want to chat more!

Have a great day 🙂

Ayfa

Shopify Guru | support@shopify.com

 

Ava | Social Care @Shopify 
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Angela_Campbell
New Member
2 0 1

Thank you. will work on the weight idea!

Augie_Kennady
Explorer
110 0 29

Hi Angela! Just piggy-backing on Ayfa's excellent answer here, I wanted to let you know about an article I read on Shopify's digest today about the benefits of offering free shipping regardless. I'm not sure if there's a particular reason why you are only going to be offering free shipping on some of your products, but note that a short term loss in margins is almost always offset by higher customer loyalty and significantly less cart abandonment rates. Most of our clients at ShipMonk offer "free shipping" to their customers, and we've seen this trend bear out. 

But either way, good luck to you!

Joshua_Kingdon
New Member
1 0 8

I'm so surprised that this is so difficult.  This issue has caused me nothing but frustration. It seems so simple.  Why is it so difficult to offer free shipping on specific items?

Trevor
Community Moderator
Community Moderator
3210 432 740

Hey, Joshua. 

Natively we don't offer per product shipping, so it can be quite difficult to get your rates created to workaround this limitation. As Ayfa mentioned above there are a few app alternatives that you could consider should you require this for your business. 

While we do lack this feature currently, I do know that many merchants like yourself have requested we get this added. I've gone ahead and added a vote on your behalf to the existing ballot for this feature request as the more interest we can generate the higher probability we'll be able to get this added. Should our teams be able to get this created, we'll do so in a future update and announce it on our announcement page here.

 

Trevor | Community Moderator @ Shopify 
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ShipAntdotcom
Pathfinder
168 6 15

Hi Angela,

You need consolidation service for your dropshipping business if you have multiple suppliers. The shopify dropshipping fulfillment agent could help you pack multiple goods from different suppliers into one package to ship to your clients, which not only save the shipping cost but also could improve better user experience.

 

 

ShipAnt.com - Chinese dropshipping agent - reliable sourcing agent
Ryan_P
Tourist
8 0 16

Its shocking how much basic functionality Shopify lacks. I can't believe there isn't a built in way to add per item shipping. This is my number one wanted feature.

Nick_Vander_Sys
New Member
1 0 0

I have annual billing, how do I activate real time carrier shipping for my shop?

Trevor
Community Moderator
Community Moderator
3210 432 740

Hey, Nick. 

In most cases, the CCS feature should have been added to your account automatically when you upgraded the account to annual, however, there are times when this doesn't happen. What I'll do is send you an email to the email listed on your Shopify account. If you could reply back to that email granting me access, then I can take a look to ensure this feature is added to your store. 

 

Trevor | Community Moderator @ Shopify 
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lindz5223
Shopify Partner
7 0 1

I wanted to add that my client really needs this feature as well. And doing the "weight" hack doesn't work, because if someone adds more items to the cart then it makes the whole order have free shipping. She offers one product that you can send someone as a gift. She sends it directly to them, so the shipping needs to always be $5 for that product. I'd love to be able to add the cost to the product and then offer free shipping on that product only.

Trevor
Community Moderator
Community Moderator
3210 432 740

Hey, @lindz5223!

 

Thank you for taking the time to express your interest in getting this feature added to the Shopify platform. I've gone ahead and added your vote to the existing feature request. Should this be something our team is able to add to the platform then we'll make sure to announce the addition on our Announcement page. In the meantime, using the above-mentioned apps would be your best workaround until we've got this added to the platform. 

Trevor | Community Moderator @ Shopify 
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ASis
New Member
2 0 0

Hi, I'm another one in need of versatile shipping. My specific case is adding Free Shipping to a specific brand collection, as they do their annual sale, and for only one month... then take it back to its weight scale. The only option is manually editing the weight per product. This is too cumbersome. I've looked into the apps, but seems complicated.

 

Adriana

Trevor
Community Moderator
Community Moderator
3210 432 740

Hey, @ASis!

 

Thank you for providing your specific use case. I've added your vote to the existing feature request. 

Trevor | Community Moderator @ Shopify 
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ShopPG
Excursionist
16 0 12
To be totaly honest I'm getting a little bit hacked off with the non functionality of Shopify. We have spent alot of money trying to get our store how we want it even to the point of purchasing a template from Shopify and even then basic features are missing. This is a simple but popular requirement but NO you don't offer it.

We have started a trial with another provided who offer all these basic features as a standard 😒 just seems to me thar all Shopify wants to do is sell more apps and advanced plans

GRRRRR if we new this to start. We are stuck with what we have due to the money we have already invested but by jolly our new store won't be with Shopify unless these basic features are added as a standard. Get with the program start thinking about what your customers want NOT what you can charge them
Many Thanks

Nigel

Shop Personalised Gifts
Ting_Wang
Tourist
7 0 3

This is really a shocking feature that Shopify does not provide.  I believe it could be added quite easily.  There is already an option in discount codes which would make setting this up easily, but for some unknown reason, Shopify removes the option to add a collection to a discount code when you choose the free shipping discount code.  I believe its simply because they get a cut of app sales and this is one of the biggest drivers for apps which provide this functionality.  Shopify is really spitting in all our faces by forcing us to purchase subscriptions to these apps for 30 a month for basic functionality that almost all other platforms provide for free.  People have been asking for this feature for years!

OsoAndBean
Tourist
4 0 5

I cannot agree more. In this very competitive online market being able to have more control over free shipping is crucial. I want to offer free shipping on SMALL items, and free shiping with a min purchase on the rest. The suggestion to base shipping on weight (Free shipping if weighs less than X would work...if that was possible.)
Shipping, IMO is the BIGGEST challenge for sellers and buyers online these days.

ShopPG
Excursionist
16 0 12
It's proven to be a popular subject, question? Have we had a reply from Shopify? NO!!!!!! We are getting sales with Shopify but please guys & Girls can we just have this simple option? Without havin to pay silly money..... you will loose customers but I don't think that really bothers you as long as you have overpriced apps to do this for.
Many Thanks

Nigel

Shop Personalised Gifts
preodu
New Member
2 0 1

I completely agree with the problems mentioned above. 

One issue I'm facing is limiting shipping for one specific collection i.e. this brand only ships to Europe and UK, whilst my other brands ship worldwide.

 

Is there a way around this?

Trevor
Community Moderator
Community Moderator
3210 432 740

Hey, everyone. 

 

We are actively working on the Shipping Profiles feature which is currently in beta. The feature will help with creating per product shipping rates within your admin. This feature doesn't currently support "per collection," however; can still be set up in a similar way by selecting specific products. We have three help docs that outline the feature, and how to get it set up in your store once the feature launches. 

 

Our teams are hard at work to get this feature added as soon as possible. We hope to have this feature added to every store by the end of fall, 2019.

Trevor | Community Moderator @ Shopify 
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