How do I resolve a hold on my payments account?

[awaisbhatti]

My Shopify payments account is on hold

I just want to ask how to solve this issue

Please help me I have been facing this issue for a week

Please let me know about the solution ASAP

[Ollie]

Hey @awaisbhatti.

Thanks for reaching out.

In order for us to take a further look into the online store and specifics, we will need to verify you as the store owner. Since we cannot authenticate you over the Community forums due to the sensitive information that would need to be shared, it would be best to reach out to our live support. You can get in touch with our live support by logging into your online store using the Contact Us page.

Once you successfully login, you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the situation.

Let me know if you have any questions.