How do I set up a US market store from South Africa?

[Doge1]

Hi i need assistance to complete my store. 

I am from South Africa and i wish to sell products in the US market. 

I need assistance with payment gate.

Shipping address which is displayed on customer orrder confirmation, what do i do incase of returns.

[Zworthkey]

@Doge1 
Welcome to the Shopify community!
Thanks for your good question.

We are happy to help you.

Let me know How can i help you.

[Don]

Hi there @Doge1!

Thanks for reaching out for some input here in the Shopify Community!

If you haven't already, you can check out the full list of payment gateways available for use in South Africa with your Shopify store here.

As these are all external, non-Shopify gateway options you'd need to do some research and maybe reach out to some of the companies available there to see if they can support sales in USD as you specified.

You can see how to process returns in your Shopify admin here, but you may need to consult with your payment gateway of choice to see how you can handle refunding orders placed using their gateway.

Are you referring to the address provided for returns for your customers, and would you be looking to manage that or change it to a PO box as discussed in this earlier Community post?

Can you tell me a bit about your products and what your target audience is?

We've got info here on our help site on the cross-border selling tools available via your Shopify admin, and more general info on selling internationally here on our blog site.

Would this be your first time selling internationally or at all, or have you been in business for a while already?

[Doge1]

Hi Don

Thanks for the reply. 

Items i would be selling range through pet dog harnesses, leashes etc. My target audiences would be pet owners and general care products for pet health and care. This is my first time selling internationally and i need all the help i can get. I would also like assistance with having a legal business name registered if that is a requirement in the US. I also have a 

[Don]

Hi again @Doge1!

Thanks for getting back to me here again!

I've got some great resources you can check out here for stores, such as these real examples of pet-related businesses curated here in our Success Stories.

I'd also recommend you check out our blog article here on setting up a pet business.

You mentioned wanting help with setting up a business registration legally, but as we're not able to provide legal support from here ourselves we would always have to direct you to consult a qualified expert in your jurisdiction.

Check out the info shared above and let us know how we can help out next!