How do I stop transactions and close my online business?

How do I stop transactions and close my online business?

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Hi .can you contact me on my mail

I want to quit Shopify and further transactions.


Vd Björn Jakobsson


Reply 1 (1)

Shopify Staff
1033 82 133

Hi there, @benderbybjorn.

I am sorry to hear you may be canceling your store - can I ask why? A few things to consider before going ahead with store closure are:


If you plan to deactivate your store and transfer your domain to a new platform, then be aware that Shopify's HTTP Strict Transfer Security (HSTS) policy remains in effect on your domain for 90 days after you deactivate your store. This policy helps to ensure the safety of the information about your business and your customers.

In order for payments to stop completely, you must elect to close your store. You will receive no further bills from Shopify after closing your store provided there are no outstanding charges. The process for closing the store can only be done by the store owner, for a store with no outstanding invoices. The steps are as follows:


1. From your Shopify admin, go to Settings > Plan.
2. Click Deactivate store.
3. If applicable, review the options to switch to the Pause and build plan, or start a new store.
4.If you still want to deactivate, then click Deactivate store.
5. Select a reason for the deactivation, and then click Continue.
6. Enter your password, and then click Deactivate now.
7. You receive an email to confirm that your store's deactivated. You can still re-open your store or view your past bills, and your store's information is guaranteed for 2 years. I trust this helps, thank you! 

Ivy | Social Care @ Shopify

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