How do I successfully pay my Shopify bill?

[lex2]

I’ve been trying to pay my shopify bill but one i log in it’s tell me to use the owners website. once i log into the owners website it says the same thing.

[Daniel]

Hi there, @lex2!

With regards to this matter, I suggest you try to do some local troubleshooting steps first to try to resolve the matter. 

• Clear cache and cookies
• use a different browser or device
• go into private or incognito mode

If problems still persist, please also visit this link to ensure that you are entering the correct credentials when you log in and try to pay your bill. 

Also, our Live Support Team is also a great place to reach out to for the most immediate response regarding this issue we are facing. Once they are able to verify your access, they can further investigate as to what is going on regarding this matter and your bill. 

Definitely let us know how this works out for you.