We want to create a Shipping Rate with 2 conditions: Free shipping for orders over $70 but up to a 4kg limit (total weight)
If the total weight is greater than 4kg then normal Shipping Rates apply.
We currently have customers buying multiple/heavy products and receiving the benefit of Free Shipping over $70 as this is the only condition I can apply in Shopify. We want to limit this up to 4kg.
How can we do this?
Unfortunately, this is limitation with Shopify, as you can only add one condition type or the other (weigh-based or price-based).
If you're open to using a third-party solution, Intuitive Shipping lets you set up Scenarios with multiple conditions that must all be met in order for a shipping method to be activated. For your requirement, the setup can be further simplified. You add either the max weight or min cart total condition to the Scenario, then, in your Australia shipping method, you could set a free shipping trigger -- again, based on either max weight or min cart amount.
If you'd like to learn more about how to set this up, feel free to schedule a demo with one of our team members who can walk you through the process in real time and answer any questions you might have.
Intuitive Shipping is free to use in Setup & Testing mode, so if you're interested in trying it out, you can install the app for free, set up the Scenario and run some test calculations without having to select a billing plan. This will allow you to see if it's a good fit for your store.
Please note that to use Intuitive Shipping - or any third-party rate calculation app - Shopify requires that you enable their third-party carrier-calculated shipping rates feature. This feature is $20 USD per month. If you change your Shopify billing to annual, they will add the feature at no additional cost (plus they will reduce your billing plan by 10%). If you're on the Advanced plan or higher, this feature is already included and activated by default.
May I know which carrier you are using?
However as @Ron-Anderson mentioned, you can do the same using the Shopify Multi Carrier Shipping Label app. It integrates with top carriers like Australia Post, Sendle, FedEx, DHL and many more.
You can use the Multi Carrier Shipping Label app to handle this. The app allows you to set up the rates according to your requirement and also integrates with Australia Post & Sendle to automate the shipping process. You can try the app with a 14-day free trial. To help you set this up with the app, you can contact our support team.
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