How does setting up a PayPal account affect receiving customer payments?

[Juliet123]

Hello, 

If you choose to set up a paypal account does that when a customer orders a product no matter if they pay by card or another method of payment, will it always go into my paypal account or will some go directly into my bank account depending on the method they pay with or is how the customer pays irrelevant to where the money will go for me? How do I know if payment from the customer is going to go into my bank account or paypal account?

Hope this makes sense,

Thanks, 

Juliet

[Olivia]

Hi, @Juliet123!

Welcome to Shopify Community. My name is Olivia and I work here. Thanks for reaching out to our network with your question.

PayPal Gateway

I was happy to do some research for you and I found this resource on How PayPal works for Sellers for you. Make sure to open up the article for complete details from PayPal directly.

Direct Payment Gateways

For all other transactions made through a Payment Gateway you set up in addition to PayPal (i.e. Shopify Payments), you can expect payouts to be made directly to your bank account.

For a complete breakdown please refer to the Payments Finance Report (Admin > Analytics > Finances) to view how each order was processed. You can also check which gateway your customer used to process their transaction in the Order's Timeline (Admin > Orders > Open order > scroll down to find the history).

I trust this will give you the insight you are looking for, but let us know if you have other questions for our team or other merchants.

Warm regards,

[Juliet123]

Thankyou for this!

[Olivia]

You're very welcome, @Juliet123.

Don't hesitate to reach back out if you have further questions.

Warm regards,