How long does payment account verification take on Shopify?

[LSDPshop]

How long does it takes to the team to verify my personnal documents in order unlock my shopify payments account ? They asked me to send a proof of residence a week ago and I don't have any answer yet ...  I would like to launch my website Assap ... 

Thanks ! (sorry for my english -> french speaker 😃 ) . 

[LilMat]

Try sending them an email 

[LSDPshop]

Thanks, already did it but they don't really answer to this question ... 

I wanted to know if someone already had this issue and how long did it takes to solve the problem...