How should I handle a customer's delayed shipping request?

[B_davis4633]

Hello, I have a customer who has placed and paid for a large order but does not want me to ship until the end of April because they may be vacationing Internationally at my location and able to pick up. Do I leave the status as unfulfilled? Or how would I go about this on my end? 

[Emily]

Hi, @B_davis4633.

Thank you for reaching out and providing that information! 

Yes, I would mark the order as unfulfilled so your inventory does not have any issues. Then, when the customer picks up the order, you can mark it as fulfilled. I would also put a note explaining the situation on the order page for your staff to be aware of. 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon,