How to bill customers for extra shipping costs after splitting a fulfillment?

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After splitting a fulfillment, the two shipment costs are greater than what the customer paid. How can I notify and bill the customer for the additional shipping cost? 

Reply 1 (1)

Shopify Partner
475 50 79

Hello @ClarkL,


To the best of my knowledge, there isn't a pre-built solution for this in Shopify.


One approach is to create a draft order for the remaining payment, while another option is to explore an app for order editing.

Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping