how to change my registered business settings

bd2805
Visitor
1 0 0

hello, i recently activated shopify payments and it took me to a page where it asked for my adress and stuff like that. At the bottom, there was an option that asked if i was a registered business. I accidentally checked the box because i thought you had to and i’m struggling to find how to change that setting. I also have tried to deactivate and reactivate shopify payments multiple times and it does take me back to that page from the first time i tried to set it up. if anyone could help me out, that would be greatly appreciated!

Replies 6 (6)

Victoria
Shopify Staff
2145 150 252

Hi, @bd2805.

 

Welcome to the Shopify Community.

 

I understand that you're looking to update your business information for Shopify Payments as you did not mean to select the registered business option. 

 

In order to have this information updated, I recommend creating a support request via the Shopify Help Center. The reason is that Shopify Payments account information cannot be viewed or edited within the Shopify admin once you've completed the setup. The request will need to come from the account owner and be transferred to our internal team to update. 

 

While you're here, I'd love to share some getting-started resources to help you during your onboarding journey. Check them out below! 

 

Resources:

 

 

I hope this helps!

Victoria | Shopify 
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LioGoldenberg
Visitor
2 0 0

Hi Victoria the same exact thing just happened to me but the link you sent for support has expired. Please help.

Victoria
Shopify Staff
2145 150 252

Hi, @LioGoldenberg.

 

Thanks for sharing your question here.  

 

When clicking the link I shared in my previous reply, I'm not able to replicate the issue. Could you try reaching out through this Help Center link? If you continue to experience issues, feel free to reach back out in this thread.

Victoria | Shopify 
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hamedissam
Visitor
1 0 0

Same here

Victoria
Shopify Staff
2145 150 252

Hi, @hamedissam.

 

Welcome to the Shopify Community, and thanks for joining the thread.

 

If you need to update/change your registered business settings, this would need to be done by our internal team. To create a support request, please head to the Shopify Help Center to get in touch with our support team. 

 

If you have additional questions, please share them here. 

Victoria | Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

LioGoldenberg
Visitor
2 0 0

The same exact thing just happened to me. 

What should I do to fix it? Please help.