How to change shopify payment information?

How to change shopify payment information?

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When I used shopify payment for the first time, I applied for shopify payment using my personal passport and Hong Kong bank card. Filled in all the personal information, but after collecting the payment, they needed me to provide proof and company-related information (and they needed me to provide company information that is the same as the website name), but my Hong Kong company name is different with my website name . How do I change my Shopify payment settings?
I've received personal Shopify payments for some orders. Will I still receive money after changing my information?

Reply 1 (1)

Shopify Staff
2997 292 520

Hey, @quinn2.


Thank you for reaching out and posting this question!


If you need to change the personal information or provide any updated documentations, then this is something that our Support Advisors can help you with. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.


I noticed that you're a new member of our Shopify Community! Once you've resolved the issue with updating your payments account, I'd love to hear more about your business and share some resources to help you get started. What kinds of products are you selling? Do you have a marketing plan prepared for your store?


Elias | Social Care @ Shopify 
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