How To Change The Company Information Of Shopify Payments

[EPOAL]

In the payments setup, you must first fill in the company information, including the EIN number and corporate information of the company, I need help that how to remove the information of a shareholder of the company that is filled in

[Erin]

Hi, @EPOAL. If you need to update this information please contact our support team through the Help Center here. We would need to assist you with this and we can see or manage your account details here over the Shopify Community. 

[EPOAL]

Hello Erin,

Thanks for you reply, Actually, the Shopify Help Center is unable to address my current issue, and I can't find anyone to contact within the Shopify Help Center. This is really a very bad situation.

[Mac]

Hi @EPOAL!

I understand that you have been experiencing a few issues. We will need to access your account to gather more information. However, please note that we are unable to provide account-specific support through the Community Forums. But don't worry! We would be more than happy to continue assisting you through our Help Center. 

To access our live support, you can ask the Virtual Shopify Assistant to "contact support." It will guide you on the next steps to connect with a team member who can provide further assistance tailored to your account.

[EPOAL]

it can not help anything

 

[Summer]

Thank you for sharing this screenshot, @EPOAL. Kindly follow the AI assistant's instructions and elaborate on your concern to facilitate connection with a support advisor. As previously stated, this information aids in directing you to the right support team, enabling us to offer timely and efficient assistance. Once connected, there is no need to reiterate your concern as the message is relayed to the team. If you wish to proceed and receive support from a support advisor, please feel free to elaborate on the issue to the AI assistant.