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Hi,
I need some help regarding Shopify payments. recently I set up a Shopify Payments successfully. but not know how to connect Pakistani Bank with it for payouts. I have also a Stripe account which is connected to my Payoneer. I have tried to submit my Payoneer account details in Shopify payments but it declined that routing number i invalid.
Can you help me out what should I do?
Regard,
HASSAN ALEE
Hi @Hassan-Alee,
Thank you for reaching out to the Community! I'm happy to provide some assistance with setting up Shopify Payments, to ensure this gets resolved.
Prior to getting started, I'd encourage you to confirm that Shopify Payments is available in your country and/or region. To view a complete list of the supported countries, you can check out our Shopify Payments document for more information.
As Shopify Payments is not yet available to merchants in Pakistan, you can check out one of our Third-Party Payment Providers as an alternative. For a complete list of third-party providers, you can check out this page.
To set up Shopify Payments however, you can check out our Setting Up Shopify Payments document. This provides step-by-step instructions on how you can successfully connect your banking information to receive payouts.
Please let me know if you have any other questions or concerns.
Blair | Shopify
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hi @Blair
Thank you for your previous response. Just to clarify, I have registered an LLC business in the USA and have already completed the setup for Shopify Payments. However, as I do not have a physical bank account in the USA, I have been trying to use my Payoneer account instead. Unfortunately, when I attempted to submit my Payoneer routing number for payout, it was rejected as invalid. Could you please advise me on what to do next? Thank you.
Hi @Hassan-Alee,
Thank you for the prompt response and sharing that additional context. In this case, I'd encourage you to contact us directly for further investigation. As we don't have access to any account specific information through the Community, it will allow for our advisor team to take a closer look and ensure the set-up can be successfully completed.
To contact us, you can:
Please let me know if you have any other concerns.
Blair | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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