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how to create Shopify admin users that can only see certain orders, please help

how to create Shopify admin users that can only see certain orders, please help

DexOne48
New Member
4 0 0

Here's the case...

My client has multiple physical store locations.

During checkout, clients can select to which store they can pickup their order.

We want to create Shopify admin users for each store, but each store should only be able to see their own orders, not orders from other pick-up locations.

Any suggestions on how I can make that work?

Any help would be greatly appreciated.

Replies 5 (5)

jaystores55
Shopify Partner
4 0 0
  • Go to Settings > Users and Permissions in your Shopify admin.
  • Click Add staff and enter the staff member's details (name, email).
  • Under Permissions, select the areas they should have access to (such as Orders, Products, etc.).
  • For order visibility, you can customize permissions by setting restrictions on which orders they can view, manage, or fulfill. Shopify Plus allows you to set more granular controls, like limiting access based on order tags, status, or other criteria.

If you're not on Shopify Plus, you'd need a third-party app like Locksmith or Advanced Permissions to restrict order access for staff members.

DexOne48
New Member
4 0 0

thank you so much!
I tried finding the Advanced Permissions app, but i cant find it on the app store.
Can u help me locate it?

jefflav
Visitor
1 0 0

Could you please elaborate this a little bit? I'm looking to restrict the order view for certain staff users based on order tags

  • For order visibility, you can customize permissions by setting restrictions on which orders they can view, manage, or fulfill. Shopify Plus allows you to set more granular controls, like limiting access based on order tags, status, or other criteria.
DexOne48
New Member
4 0 0

hi cia

thank you so much for your help
one question... i created a new Staff Account (in Settings > Users and Permissions) but i dont see an option to assign them to their specific location. How do you do that?

DexOne48
New Member
4 0 0

Also.. I installed Locksmith, but it only seems to lock pages or content from the store itself. How do you use it to restrict staff to only see their own orders.