How to deduct the cost of shipping from a return? Canada

[sabel]

Hey! 

I'm looking for an app or a setting that will allow me to deduct the cost of shipping from a return.

I'm in Canada so shopify requires me to purchase and upload a return shipping label separately and since I'm a small business, I can't eat the cost of the return shipping. 

Any help would be great! Thank you! 

[ReturnZap_David]

Hi Sabel, 

Our returns management application ReturnZap supports a flow where you do not have to eat the cost of return shipping. We integrate with Canada Post for return shipping, and allow you to configure the application so your customers can purchase a return label directly within the returns portal. This allows you to pass along the cost of the return to them. 

Of course, you can also offer a prepaid return label and then manually deduct the cost from the refund if you prefer. 

I hope this helps!
Best, 

David | ReturnZap