How to disable "save this information for next time" in checkout

SimonLofnes
Tourist
4 0 2

SimonLofnes_0-1645527612061.png

We do not have shopify payment enabled, so we cannot remove the option in there. How can I remove this then?

 

Replies 11 (11)

Maz
Shopify Staff
1224 130 184


Hey @SimonLofnes!

 

Great question!

May I ask what is the main reason you wish to remove this? At this time, this behavior is expected and cannot be removed or altered. The checkbox is for a simple browser cookie that saves info for the checkout on the shop specifically, and isn't tied to anything else. This was confirmed with our developers that it is not related to Shopify Pay.

While I appreciate this may not be the answer you are looking for, I'd be more than happy to submit this feedback to our developers for review. I cannot guarantee this is something that may change in future or be worked on, however your feedback is most important here so let me know!


How is everything else going for you on the store? Are you also doing any marketing you would like to discuss? I would love to hear about your business and anything you are working on at the moment!

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

webchaniker
Shopify Partner
6 0 0

Hello @Maz is it possible to set a link to the data privacy page at the "save this information for next time" section with the help of the language field?

Maz
Shopify Staff
1224 130 184

Hi @webchaniker!

 

Thanks for joining the thread.

 

Can you tell me exactly what you're trying to achieve here as I am not sure if I fully understand?

 

Is it that you would like a link to your data privacy page to who under the 'save my information for next time' tab? Or insert the link into this wording?

 

Looking forward to your response!

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Katish
Visitor
1 0 1

This checkbox doesn't work. No info is saved for the next time. This is misleading and looks like a big, therefore I would prefer to remove it as well.

idengager
Visitor
1 0 0

Hey Maz,

 

>May I ask what is the main reason you wish to remove this? 

 

I can give you mine: GDPR. I don't want to deal with saving customer information for now, in a cookie or otherwise. Is this feature still not possible to be turned off?

 

Thanks!

Maz
Shopify Staff
1224 130 184

Hey, @idengager!

 

Thank you for participating in this discussion.

 

To provide some context, the notice you mentioned is a part of the checkout. Liquid code, and unfortunately, it cannot be modified or removed currently.

 

I understand your desire to have this section removed, and I will make a note of your request to share with our products team. They consider the business needs of our merchants when planning future updates to our platform.

 

I appreciate your feedback, and if there's anything else I can assist you with, please let me know.

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

elshishym
Visitor
1 0 0

I would like to know if it can be removed.

Ollie
Shopify Staff
2408 454 407

Hey @elshishym.

 

Thanks for reaching out on this thread.

 

During this time, the checkout cannot be edited or altered unless you are on Shopify Plus. I can certainly see the benefit of allowing merchants to remove this checkbox in the checkout. 

 

With that being said, I can certainly provide this feedback to the developers as a suggestion to include.

 

Let us know if you have any questions.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

EL-DEV
Shopify Partner
2 0 0

Hello @Ollie  , how is it possible to remove the checkbox when being Shopify Plus member?

mjrstudio
Tourist
7 0 2

Hi, is this true that this specific feature, "saving customers info for quick checkout" can be disabled if one has the Shopify Plus plan?

Blair
Shopify Staff
1950 258 229

Hi @mjrstudio,

 

Thanks for reaching out and great question!

 

Regardless of the subscription plan you're on, the Save this information for next time option is a required checkout form. While I can completely understand how that may not be ideal, I'll be sure to pass along this feedback. We're always looking for ways to improve the platform and appreciate the suggestion. To learn more about checkout forms, you can refer to this Guide

 

Please let me know if you have any other questions. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog