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Re: check out problem with address

Solved

How to fix mandatory suite number issue at checkout?

Rogues
Excursionist
13 0 6

I just launched my website, thought I had all the bugs out but there's little glitch on my check out page.  When a buyer is putting in their address it is requiring an apartment or suite number.  You can't check out without putting something in there.  How can I change this to when it is only needed?    

Thanks!

Penny

Accepted Solution (1)

Sinder
Visitor
2 1 4

This is an accepted solution.

Hi there...I'm not sure but I hope this helps 🙂

Under Settings ->

Checkout ->

Halfway down the page there's a section named "Form options" ->

On the right of that there's an area where you can edit "address line 2" ... make sure optional is clicked.

please let me know if this works out for you ... crossing my fingers for ya


Cheers

View solution in original post

Replies 2 (2)

Sinder
Visitor
2 1 4

This is an accepted solution.

Hi there...I'm not sure but I hope this helps 🙂

Under Settings ->

Checkout ->

Halfway down the page there's a section named "Form options" ->

On the right of that there's an area where you can edit "address line 2" ... make sure optional is clicked.

please let me know if this works out for you ... crossing my fingers for ya


Cheers

Rogues
Excursionist
13 0 6

It absolutely helped!  I can't believe I missed that, and thank you for your help.