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How to handle shipping and fulfillment issues in dropshipping?

How to handle shipping and fulfillment issues in dropshipping?

lachie_
Visitor
3 0 2

Hello, I am completely new to Shopify Dropshipping and i'm having many problems on accounts of shipping/fulfilment of orders - 2 of them being related to Dsers. It would be much appreciated if I could have answers for the following matters:

 

1. Should my shipping source be the, "Dsers-fulfilment-service" under shipping in settings?

 

2. On Dsers, it says that the product cost is different to what it says on AliExpress; the difference being that it says it is $10.15 USD dollars on Dsers, whereas my AliExpress supplier has it on special from $25.38 USD down to $9.90 USD. It's just a bit confusing so I require guidance on why this may be to conclude my final sell price.

 

3. I'm trying to figure out where my supplier can and cannot ship to, and doing so will help me figure out how I can work out the shipping zones - which I also find it difficult to figure out to set up to ship my products & fulfil orders to international customers. Should I figure out what countries it can be shipped to and then address what countries my product can be shipped to on my website? Unless there is an alternative solution to this problem, then please inform me. 

 

I've scoured the whole internet to find some answers and not much help has turned up, so help would be wildly appreciated. Thank you in advance, and if any more problems arise, I'll ask again.

Replies 8 (8)

JoesIdeas
Shopify Partner
2438 225 657

For all 3 questions, you'll likely find the best answer by contacting the source directly. Dsers and for step 3 whoever your supplier(s) is.

 

Any time you're using an app, the app will usually have the best answer because they can advise the specific settings with their app.

• Creator of Order Automator [auto tag, fulfill, connect FBA, daily jobs]
• Co-Creator of Product Automator [suite of features for products / collections]
• Shopify developer for 10+ years, store owner for 7 years
• Blog: Shopify Tips, Guides, and Automation Tactics
lachie_
Visitor
3 0 2

I've looked into this and so far the advice is going as you said, thank you!

RodorianJewel
Excursionist
15 2 1
Hello Joesideas: 
I read your response to  Lachie.  I to am just getting started on my shipping setup.  In reading your responses, it seems that you feel that an app would be more efficient  in handling my shipping needs. I would like to know which shipping app would you recommend to be used that won't cost an arm and leg to use.  My store is a shopify dawn 2.0 version 14, and my fulfilment partner is DSers that i go through to obtain are suppliers.  I have already started the shipping setup for my products.  My store is: Rodorian Jewel, on pause for sometime and willing to give you full access to my password so you can view my store and the shipping setup i had started. I must ask, with an app, would I even need to be setting up anything on my store shipping or Dser my fulfilment, or does the app control all this for us?

I give my humble thanks to you and your decision on how you feel i should handle my shipping setup.  I sent you password to your messages.

Thank you kindly

rodorianjewel

 

RodorianJewel
JoesIdeas
Shopify Partner
2438 225 657

It depends on what your shipping needs are. If you can manage everything within Shopify settings, I would do that. If you have a more complex setup, or are handling tasks manually, then I would search for an app to handle the task.

 

Any time you're looking for app recommendations, I would post exactly what you are looking for an app to do, then people that have used apps in that area can weigh in to share experiences and opinions.

 

If you're not familiar with Shopify's shipping profiles, shipping settings, order fulfillment workflows, etc, I would start with their documentation: https://help.shopify.com/en/manual/shipping

 

Then you'll know how the foundation works, and you can decide if adding additional functionality via an app would help you or not.

 

• Creator of Order Automator [auto tag, fulfill, connect FBA, daily jobs]
• Co-Creator of Product Automator [suite of features for products / collections]
• Shopify developer for 10+ years, store owner for 7 years
• Blog: Shopify Tips, Guides, and Automation Tactics
RodorianJewel
Excursionist
15 2 1
Hello JoesIdeas:  Not sure if I responded to your answer of my question concerning shipping.  I just noticed a response from you.  Yes, I'am still confused which way to go, the app or Dsers fulfilment. But, I'am very much pleased with your response. You are knowledgeable and a true professional. Your help has gotten me more emboldened to make a choice. now. I ask, if it were you in my position, which choice would you pick, App or Dsers.?
 
Thank you Joesideas, You got me that much closer to my goal.
Robert Dorsey
Rodorian Jewel
RodorianJewel
JoesIdeas
Shopify Partner
2438 225 657

I'm not familiar with Dsers so can't weigh on that decision.

 

When I owned a store I would outline the exact functionality I was looking for, then search and ask for recommendations, and test apps and contact them, then stay with the one we felt would be the best relationship moving forward (app works well, has good support, etc).

• Creator of Order Automator [auto tag, fulfill, connect FBA, daily jobs]
• Co-Creator of Product Automator [suite of features for products / collections]
• Shopify developer for 10+ years, store owner for 7 years
• Blog: Shopify Tips, Guides, and Automation Tactics
RodorianJewel
Excursionist
15 2 1
Thank you for your response to my question. I completely understand.
Thank you kindly
Rodorian Jewel
RodorianJewel

YOD_Solutions
Shopify Partner
256 28 35

Hi @lachie_ 

Perhaps to answer your third question, if you need a real-time shipping rate for AliExpress or Dsers product, our app JsRates has plug-ins for both to show real-time rates at the checkout or product page. This ensures your customer see or pay the accurate shipping fee - or they will see if the items are not shipped to their country. However, you will need carrier-calculated rates (CCS) activated on your store to display the rates on the checkout page, but not on the product page. If you need assistance with this, you can contact us: support@jsrates.com

Founder @ JsRates: Custom Shipping Rates
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