We allow "Continue selling when out of stock". This is something that is common in our business as many items are ordered by us from suppliers only when a customer orders them from us (they can be quite large or expensive or out of stock with suppliers or all of the above). BUT where it really hurts us is when reviewing orders, new and old, the only way to verify that we have stock and that the order is ready to ship is to open each product from an order in a new tab, one at a time.
This gets old mighty fast!
Just showing the number of in stock items beside the order line items or a coloured dot (red/yellow/green?) for stock levels would save us immense amounts of time and gray hair and give confidence that we're doing the right thing. It would also give us a nudge where we need to order more of an item if we see it's running low.
If you run into this too, please put in a feature request to up-vote a solution for it (It looks like the process for feature requests is to submit a technical support ticket through the Help).
Any suggestions on how to make this process easier are welcome (I suppose suggested inventory management apps as well, sigh...), but we would love to see it natively in Shopify as it seems like it's a quick win and an obvious improvement to remove a pain point for anyone allowing selling while out of stock, and it would help avoid accidently sending fulfillment notices when the products aren't actually available to ship, which happens from time to time and aren't great optics events with customers.
I can't imagine that we're the only ones with this issue.
I guess there's no solution for it.
Shopify, isn't it something that we would expect in the system, that we would be somehow warned if we're fulfilling an item that we don't have inventory for?
That seems awfully basic to me.
Hi guys. I see these comments from almost two years ago. Did you ever solve this problem? We have the exact same issue. We need to sort our unfilled orders to determine which are fulfillable - meaning we have inventory on hand to meet that order. Just curious if you are still laboring with this issue. I have looked for days to find an app to solve this and the only solutions thus far are expensive Order Management Systems.
Hi there! We have exactly the same issue. We use „continue selling“ on more than 2k products with more than 400 orders per months. In the past, we used an app called „Shippable“ which automatically tagged orders that are ready to ship. However, two days ago either Shopify or the publisher of the app suddenly removed it from the App Store and from our system. We tried several other tagging apps and no other one is able to tag orders that are ready to fulfill. We also tried Shopify Flow - there is a trigger called „Ready to fulfill“. But this doesn’t work neither… the trigger fires even though the order hasn’t enough stock to be shipped. We are really in a bad situation and have no idea how we shall do shipping today. If anybody out there has any idea that could help us, we would really appreciate it. Best, Mischa
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