Hi, @forari.
Accelerated checkout buttons, such as Apple Pay, are rendered differently based on several different factors. These include:
- Device and browser compatibility: For example, Apple Pay will only work on compatible Apple devices, using Safari. You can find out more about Apple Pay's requirements here on Apple's website, and on this Shopify help guide.
- Customer's previous history: If the customer has never logged in or used any of the branded payment methods like Amazon Pay, Google Pay, PayPal, etc., they will likely not be presented any of these branded button options.
- Your store's payment settings: Make sure that your accelerated checkout payment providers have been set up under Settings > Payments on your Shopify admin.
Because of their requirements, showcasing the Apple Pay button by default across all Apple devices isn't a customization that we support. Giving customers with unsupported devices and/or browsers this option would also lead to confusion, and this may result in a negative checkout experience for customers. In saying this however, because the Apple Pay button is a dynamic checkout button, as long as you've enabled this as a payment method on your store then this button will dynamically show up to customers that meet the device and browser compatibility.
It's great to see that you're looking at ways to help ease the checkout process for your customers! If you're looking to further optimise your store's overall checkout journey, this Shopify blog is a really great resource to go through. It includes strategies such as allowing guest checkouts on your store, offering live chat support, and having a mobile friendly design amongst a few other suggestions for you to think about.
Kimi | Social Care @ Shopify
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