How to prevent products from being sold for $0.00 on my website?

[crmel]

Hello! I recently had a product on my website but pricing didn't load to product and customer was able to purchase product for $0.00. Is it possible to create some sort of failsafe on my shopify account to make sure that all products are listed with a price or does this have to be a manual oversight?

[JasonH]

Hi @crmel,

Welcome to the Community! Thanks for reaching out and I’m happy to provide you with context!

Alongside other product information, the prices become available to customers immediately when you set the product active. Please make sure all the product information is in place as you intend.

Can you clarify what apps you’re using with the product information, specially for pricing? I suggest contacting the particular app developers and bringing the issue to their attention.

Are you using any dropshipping channels where you source the product? To prevent a potential price discrepancy, I suggest setting up auto price sync with your dropshipping app. Here are two examples you can reference for your store:

• Set up the Auto updates settings | Oberlo Help Center
• Adapt Your Product Prices - DSers

A friendly reminder: Oberlo stays available until June 15, 2022. Feel free to understand more through this thread regarding Oberlo.

If you’re looking for a dropshipping option or considering a change, you will find this blog How to Source Products For Your Store (2022) very informative.

Let me know if you have any questions.