How to resend a customer invoice that wasn't received?

[David274]

I want to resend an invoice for a customer who said that they did not get the automated invoice. How do I do that?

[Elias]

Greetings, @David274.

Thank you for reaching out and posting this question!

I understand you're looking to resend an invoice for a customer who didn't receive it the first time. Just to confirm, are you referring to the order confirmation?

If so, then you can resend an email about an order to a customer. However, you may also want to double-check why they didn't receive it in the first place, as there could be a typo in their email or the email they're using may be rejecting/blocking the emails. If there's a typo in the email or they'd like to try a different email address, then you can edit the customer information before resending the the order confirmation.  

Are other customers receive their order confirmations? Or, is this the first time that a customer didn't receive their order confirmations? 

[Wineadore]

How to resend invoice to a client? I typed email wrong first time so how to correct and resend?