How to resolve missing identity issue in setting up payments?

jbusiness
Visitor
2 0 0

I have a store on Shopify, and I was setting up payments through Shopify Payments. After I filled out the form, I got an email telling me that I need to provide a missing identity or business document. They also mentioned that I should update my tax details. Just to clarify, I already shared all the information about my registered LLC in the US. Can you please advise me on what steps I should take next?

Replies 3 (3)

fouzzy
Explorer
55 1 24

Just re-do it.

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jbusiness
Visitor
2 0 0

Okay, one more thing i want to know is it mandatory to have PayPal Business account for paypal integration? or we can use personal paypal account

fouzzy
Explorer
55 1 24

I would recommend you use PayPal Business account.

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