How to resolve payout holding due to verification issue?

How to resolve payout holding due to verification issue?

lila2022
Visitor
1 0 0

I need support for payout issue. As my admin panel shown payout is hold due to some verification issue. 

So, i need to talk with shopify  support team to resolve this issue urgently. 

Reply 1 (1)

Ollie
Shopify Staff (Retired)
2550 460 426

Hey @lila2022.

 

Thanks for reaching out.

 

Since we cannot authenticate you for the store in question using the Community forums, I am unable to look into hold within the online store. In this case, it would be best to login to your store using our Contact Us page. This will allow us to securely verify you as the store owner before speaking directly with a Support Advisor about the situation.

 

Note: Once you successfully login to your store, you will be directed to the Help Center. Type in what you would like assistance with in the search bar to locate the option to Get Support under the search results.

 

Let me know if you have any questions.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog