How to setup DPD shipping on my store? (UK)

How to setup DPD shipping on my store? (UK)

harper1989
Excursionist
29 0 7

Hi all,

 

I have been trying to setup shipping for the last 2 hours but I can't seem to make it work.

 

I have my own account directly with DPD and I have agreed rates. I setup my own flat rates in my admin to reflect the rates I have agreed.

 

I also want to ship with EVRI (I don't have an account) and I would like the option of printing an EVRI shipping label.

 

Both couriers are supported with discount rates (see screenshot below)

 

I have created a bogus purchase. I tried to fulfill the order and create a bogus shipping label for DPD. 

 

How do I do this? I thought I would have the option to purchase a DPD shipping label when it got to fulfilling the order, but I just get a loading screen. (See below).

 

Screenshot 2024-08-23 at 22.28.11.pngScreenshot 2024-08-23 at 22.27.45.png

Reply 1 (1)

Victoria
Shopify Staff
2398 162 284

Hi, @harper1989.

 

Thanks for getting in touch with the Shopify Community!

 

To set expectations, our Community Team is here to help guide you, but for your privacy and security reasons, we do not have access to accounts, tickets, or personal information. This policy is in place as we are unable to authenticate accounts or verify personal details securely via the community forum. 

 

If your inquiry requires accessing your account or personal data, we kindly ask you to create a support request directly through the Shopify Help Center. This ensures that your information remains confidential and is handled securely.  

Victoria | Shopify 
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