how to show only 1 shipping option for both prepaid and cash on delivery

AAshesh
New Member
5 0 0

we offer free shipping All over India on Prepaid and Cash on Delivery. So we have installed Cash on Delivery App by Shopify. As both modes of shipping is free there is no need of having 2 method as Standard Shipping ( Prepaid ) and Cash on Delivery ( Free Shipping ). can plz someone help and let me know how can i show only 1 shipping option for both. thanks

Replies 7 (7)
Inittasker
Shopify Partner
7 0 0

You can remove the Standard Shipping (Prepaid) from your store. Follow these steps:

going to Settings > Shipping and click on General shipping rates

  • scroll down to Shipping zones
  • remove the rate from shipping zones
  • and then Save!



Thanks,
Inittasker | Shopify Specialist
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AAshesh
New Member
5 0 0

thanks for your reply but this is not going to solve the problem. if i remove the standard shipping (prepaid) , online payment is getting disabled. i want to keep both cash on delivery and prepaid option but want only 1 shipping option that is free for both.

Inittasker
Shopify Partner
7 0 0

I think you are removing any wrong details. can you share a screenshot or connect me directly?   

Thanks,
Inittasker | Shopify Specialist
If a reply is helpful, please Like and Accept the Solution.
To hire us, contact us at info@inittasker.com
AAshesh
New Member
5 0 0

standard shipping.jpeg

AAshesh
New Member
5 0 0

want only 1 shipping method for both payment options.

MarcoReleasit
Shopify Partner
312 23 60

Hello @AAshesh 

 

I suggest you remove the advanced cash on delivery app if you don't need to have a fee for COD. Do you need that app for other reasons?

 

Without that app it will work exactly as you want it, with 1 shipping method and then the customer will select the payment option he prefers the most in the Payments page at checkout

 

I hope this helps!

 

Marco from Releasit

Install Releasit Cash On Delivery for free here: https://apps.shopify.com/cash-on-delivery-fee
Add a fee to Cash on Delivery and limit COD based on any condition (order total, location, products, collections, etc.)
Mirdas
Shopify Partner
192 25 31

Hello @AAshesh ,

 

Unfortunately, it's not possible to omit either option.

 

Even though both options are free, it's essential to present both of them to allow the customer to choose between Prepaid and Cash on delivery. Depending on the customer's selection, Shopify will provide the corresponding option to the buyer.

Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping