How to swap out the Shop Pay dynamic button?

How to swap out the Shop Pay dynamic button?

jonathanpeytonm
Visitor
1 0 0

This big purple button is scaring away sales it looks so unprofessional because it's so uncommon in my niche.

 

I have taken Shop Pay out of my site but I don't want to do that I want it to be an option for buyers but just have it able to be checked at checkout.

 

I want Apple Pay to be my primary dynamic button on my product page because most of my customers come from TT.

 

How can I make this change without it automatically deciding because it's not doing a good job at it.

Replies 3 (3)

Wildreach
Visitor
2 0 0

Having this exact same issue unfortunately. We would like paypal to be the main button that pops up.

 

It's so ugly to force customers to utilize an app they dont want or need in order to buy from our store. Did you ever figure out how to resolve this?

Erin
Shopify Staff
1052 135 170

Hi, @jonathanpeytonm and @Wildreach. I'm happy to help explain what's happening here!

 

The dynamic checkout button is designed to automatically detect the best option for the specific customer viewing your shop, based on a number of factors like the customer's browser, device, payment history, etc. You can learn more about these factors and the button in general here. Since this is the way the button is designed, there is no way to manually choose which option is shown. While Shop Pay has been proven to increase conversions, if you don't want Shop Pay appearing to customers, you can disable it by following these steps and it will no longer appear as a payment option. There is no way to have it set up as a payment option, and not have it appear on dynamic checkout buttons. All that being said, if you choose to leave it up as a payment option and it is the option shown to your customer, your customer can still choose their preferred payment option by clicking the More payment options button or continuing to the checkout.

 

 

Erin | Shopify 
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Wildreach
Visitor
2 0 0

Thank you for the explanation in your reply. I suppose that we will just leave it disabled until shopify comes out with an option to not have it pop up amongst the dynamic checkout buttons. Unfortunately, the dynamic checkout appears to prioritize the shop pay button even when someone does not have the shop pay app, thereby muddying up the smoothness of the checkout process by having them make an account with shop pay as their main option.

 

It sucks, because well, we would like the traffic from the Shop App customers, but it's not worth how low it would potentially mess up our conversion rates. Thank you though!