I am 16 and I created an account

TheWonderBrush
New Member
3 0 0

I am 16 and creating an account and did not read terms and conditions and have grossed 76 dollars in sales. I now cannot verify my identity and am scared I am going to lose all my money. Can someone please help me.

0 Likes
Nick
Community Moderator
Community Moderator
4137 402 844

Hi @TheWonderBrush,

That's correct, as you mentioned you need to be 18 to have a Shopify store as per the Shopify Terms of Service. What you would need to do is have some who is over the age of 18 such as a parent or gaurdian who can be the Account Owner (AO). Once they are the AO they can verify their details and attach their bank details. Once that is set up correctly the payout will be issued to their account and you can get the money. 

To change the account owner you can see the help guide Shopify has for this here. Let me know if you have any other questions about Shopify or getting set up! 

Nick | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
TheWonderBrush
New Member
3 0 0

What if I cannot get someone over the age of 18 to become owner.

0 Likes
Nick
Community Moderator
Community Moderator
4137 402 844

In the case you can't find anyone 18 or over to become the AO then you won't be able to verify the account, recieve any payouts or legally run the store. This could alert the Risk assessment team who could close the store as a consequence. 

Nick | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
TheWonderBrush
New Member
3 0 0

Wait oh no but I have 76 dollars on the account where will my money go.

0 Likes
Nick
Community Moderator
Community Moderator
4137 402 844

The $76 won't go anywhere. It will stay put in your store until it has a verified owner when it will be paid out. It can't be paid out until the store is verified for legal reasons. 

Section B, part 3 of the Shopify Payments Terms of Service goes into more detail about this. 

Nick | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes