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I can't change the shopify payment details

New Member
1 0 0


I just bought a shopify store on exchange and am trying to set up the Shopify payment. It says it needs more information to complete set up but when I try to enter the information, the only address it allows is a US addresses, how do I change it to another country's address. I have checked, the country I'm in is supported by Shopify payments. But I don't even have the country option. Please help. I already have orders pending and I dont know what to do. 

Replies 2 (2)
Shopify Partner
12522 1933 2480

Hi Vijaya,

You have integrate the payment method by shopify admin panel . Shopify payments are available only in certain countries and regions. Having Shopify payments as your payment processor, You automatically are eligible to accept all the major payment methods.

please check the link i have share. it has useful tips..hope this will be work..

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Shopify Staff
Shopify Staff
2170 151 289

Hi there @vijaya!

Don here from Shopify.

Could you share a link to your store with us here first so we can take a look?

If you can also confirm the country your store is based in as it's set in the settings > general menu, that would be great!

We can use this info to check which payment gateway options are available to you and use this to begin investigating here.

All the best!




Don | Social Care @ Shopify 
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