Message You do not have a verified ACH Error codes 10009
please how can i fix this problem? and if i fix the issue with PayPal, does Shopify keep the money paid by my customer? I am confused?
I assume this was a PayPal transaction? Here their help-pages explain, what can cause this error: Why did I get API error code 10009?
Currently they list 14 different causes that may be at the root of this problem. Maybe that helps?
I’m curious to know how did you resolve this matter since I’m currently having the same issue
wondering if i should send customer a refund directly