I choose Plan $29. I click on payment and then my account is locked?

[fullershop]

fullershop-com.myshopify.com is currently unavailable

Request ID: e718efea-8b5b-4a67-847e-a4199ec1904c

[Anindita]

Hi @fullershop 

Kindly reach out to Shopify live chat support to resolve this: https://help.shopify.com/en/questions#/contact/chat 

[fullershop]

I can't choose my store contact

[Ivy]

Hi there, @fullershop.

Are you still experiencing this issue? If so, the first thing to rule out is that this is not a local device or browser issue. To rule this out, can you please try each one of these steps?

• Clear your cache and cookies on your browser. After this, completely reboot the browser.  
• Try on another web browser or an incognito window.   
• When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look.    
• Try another device or on the Shopify Mobile app.
• Try another internet connection (example, switch to a cellular network on a phone rather than wifi.)  
• Ensure there are no pop ups being blocked in the web browser.   
• Ensure you do not have any firewalls or pop up blockers enabled on the device
  
  

If after this the problem persists, then the next step is to reach out to our live support team. Our live support via phone, chat or email can be reached via our support portal here. Simply type your query into the "ask about a topic" bar, then hit continue to support to access. Here's a video showing the steps in action.