With dropshipping the course of events should be that the customer places an order on your store, then the order should be fulfilled by yourself by going through the process of heading to the app or website to place the order to the address the customer provided. It is generally not a fully automatic process.
Can I ask how you have set up shipping on your store, as well as what specific shipping methods you have set up?
Rein | Social Care @ Shopify
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