I'm getting a "something went wrong" when trying to create a shipping label.

peekas_boutique
Tourist
4 0 9

Two days in a row I am unable to create a shipping label. Yesterday I couldn't ship to New Zealand and today I cannot ship to Texas! It's saying, "something went wrong" and to "fix address." But nothing is wrong with the address and it still just says, "something went wrong." What is happening?! This is very frustrating approaching my busiest time of year!

Reply 1 (1)
Lakshmishri
Shopify Partner
12 0 1

Hi, 

Have you tried contacting Shopify support? If not, it would be better to contact them to get a resolution as soon as possible.

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping