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I'm trying to get in contact with Shopify customer service regarding a refund

Jesse__James
New Member
1 0 0

I'm trying to get in contact with Shopify customer service regarding a refund. It's impossible to get in contact with anyone. Is their a support e-mail or phone number or literally anything to contact or do we just have to get robbed of our money?

Reply 1 (1)
June
Shopify Staff
Shopify Staff
315 86 61

Hi @Jesse__James, thanks for sharing your question here. I'm more than happy to point you in the right direction.

The best way to get in contact with our team is to:

  1. Visit our Help Center
  2. Log in to your account (or select "Continue without logging in")
  3. Enter a topic into the search field
  4. Choose Get support

Please let me know if you run into any challenges! Thanks. 

June | Social Care @ Shopify 
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